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Wednesday, August 2, 2023

Active listening

Active Listening:

Active listening is a form of listening communication where a listener actively listens and responds to the speaker. Active listening not only stands for focusing on what the speaker is speaking but also actively showing verbal and non-verbal signs of listening. In both personal and professional life, listening is one of the most important skills that a person must have. It can effect on job's effectiveness and on the quality of relationship with others.

It is not necessary that when two persons are communicating, they are listening to each other carefully. Half listening and half thinking are common distractions. To improve the level of active listening, you must pay attention to the other person. Concentrating on the speaker's words is not enough. It is also important to show the speaker that we are listening. It can be done by nodding or other body gestures and facial expressions.

1. Focused Attention:
2. Avoid Interrupting:
3. Nonverbal Cues:
4. Empathy and Understanding:
5. Reflective Responses:
6. Ask Clarifying Questions:
7. Avoid Judgment:
8. Be Patient
9. Encourage Dialogue:
10. Show Interest:

1. **Focused Attention:** Active listening requires giving your full attention to the speaker. Minimize distractions and maintain eye contact to show that you are engaged and interested in what they have to say.

2. **Avoid Interrupting:** Allow the speaker to express themselves without interruption. Interrupting can make them feel unheard and devalue their thoughts.

3. **Nonverbal Cues:** Pay attention to the speaker's nonverbal cues, such as facial expressions, body language, and tone of voice. These cues can provide additional context and emotions behind their words.

4. **Empathy and Understanding:** Try to put yourself in the speaker's shoes and understand their perspective. Show empathy by acknowledging their feelings and emotions.

5. **Reflective Responses:** After the speaker finishes a thought, provide feedback that shows you were actively listening. You can paraphrase or summarize what they said to confirm your understanding and demonstrate that you were attentive.

6. **Ask Clarifying Questions:** If something is unclear or you need more information, ask open-ended questions to encourage the speaker to elaborate further.

7. **Avoid Judgment:** Suspend judgment and personal biases during the conversation. Active listening involves accepting the speaker's point of view without immediately imposing your own opinions.

8. **Be Patient:** Some individuals may take time to articulate their thoughts. Be patient and avoid finishing their sentences or rushing them.

9. **Encourage Dialogue:** Encourage the speaker to share their thoughts and feelings by using supportive verbal cues like "I see," "Tell me more," or "Please go on."

10. **Show Interest:** Show genuine interest in the topic and the speaker. Nodding, smiling, or offering words of encouragement can reinforce your engagement.

Conclusion:-
Active listening is a crucial નિર્ણાયક skill that involves giving your full attention, showing empathy, and understanding the speaker's perspective. It encourage better communication, builds stronger relationships, and  problem-solving. Remember to practice active listening regularly to improve your interactions with others.

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